Changing feedback and complaints : an evaluation report informing the Oranga Tamariki feedback and complaints system James McIlraith and Katherine Harrow
Material type:
TextSeries: electronic document (28 pages) ; PDF filePublication details: Wellington, New Zealand : Oranga Tamariki Evidence Centre, 2018Subject(s): Online resources: Summary: The purpose of the evaluation was to identify any difficulties posed by the Child, Youth and Family (CYF) feedback and complaints system.
The Evidence Centre’s evaluation team conducted 18 interviews with 25 stakeholders from CYF/Ministry of Social Development and external agencies and organisations.
The evaluation findings have helped inform the design and delivery of the feedback and complaints system used by Oranga Tamariki—Ministry for Children. (From the website). Record #6001
| Item type | Current library | Call number | Status | Barcode | |
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Access online
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Vine library | Online | Available | ON18100019 |
The purpose of the evaluation was to identify any difficulties posed by the Child, Youth and Family (CYF) feedback and complaints system.
The Evidence Centre’s evaluation team conducted 18 interviews with 25 stakeholders from CYF/Ministry of Social Development and external agencies and organisations.
The evaluation findings have helped inform the design and delivery of the feedback and complaints system used by Oranga Tamariki—Ministry for Children. (From the website). Record #6001