| 000 | 03057nab a22003857a 4500 | ||
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| 999 |
_c8630 _d8630 |
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| 005 | 20250625151658.0 | ||
| 008 | 240422s2024 -nz||||| |||| 00| 0 eng d | ||
| 022 | _a2463-4131 | ||
| 040 | _aAFVC | ||
| 100 |
_aAlston, Margaret _912848 |
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| 245 |
_aSocial work and telehealth _cMargaret Alston, Carole Adamson, Jenny Boddy and Kelly Irons |
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| 260 |
_c2024 _bAotearoa New Zealand Association of Social Workers, |
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| 500 | _aAotearoa New Zealand Social Work, 2024, 36(1), 102-113 | ||
| 520 | _aINTRODUCTION: The Covid-19 pandemic which swept the world in 2020, and the corresponding measures that were adopted in Australia and New Zealand to keep people safe, had a significant impact on health services delivery. While the pandemic led to serious impacts on mental health, financial circumstances and homelessness, for many social workers, the directive to work from home critically affected their ability to deliver services to vulnerable clients needing ongoing support. Telehealth was adopted by many services that had not previously used this mode of service delivery, which enabled social workers to continue to work with clients. METHOD: Drawing on a narrative review of literature and a mixed method survey of 208 Australian and Aotearoa New Zealand social workers (71% of whom were from New Zealand), this article describes social workers’ experiences in adopting telehealth and their views on how it may continue to be used as a mode of service delivery. FINDINGS: Social workers note problems such as technology issues, including patchy information and communications technology (ICT) services, particularly in rural areas, and, for some, a necessary reliance on personal equipment; client interactions, including client lack of access to ICT services and equipment; and personal circumstances, including the need to home-school children during the pandemic, and difficulty separating work and personal hours. CONCLUSIONS: Despite challenges, there was also agreement from many workers that telehealth is a strategy that should be retained because of the benefits for both clients who struggle to attend face-to-face meetings and for workers. (Authors' abstract). Record #8630 | ||
| 650 |
_aINDIGENOUS PEOPLES _9307 |
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| 650 |
_aCOVID-19 _98949 |
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| 650 |
_aDOMESTIC VIOLENCE _9203 |
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| 650 |
_aINTIMATE PARTNER VIOLENCE _9431 |
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| 650 |
_aONLINE TOOLS _97276 |
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| 650 |
_aPANDEMICS _98950 |
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| 650 | 4 |
_aSOCIAL WORK PRACTICE _9562 |
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| 650 | 4 |
_aSUPPORT SERVICES _9591 |
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| 650 |
_aTECHNOLOGY _9599 |
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| 650 |
_aWORKFORCE DEVELOPMENT _94320 |
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| 651 | 4 |
_aNEW ZEALAND _92588 |
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| 651 |
_aINTERNATIONAL _93624 |
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| 651 | 4 |
_aAUSTRALIA _92597 |
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| 700 |
_aAdamson, Carole _9688 |
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| 700 |
_aBoddy, Jenny _912849 |
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| 700 |
_aIrons, Kelly _912850 |
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| 773 | 0 | _tAotearoa New Zealand Social Work, 2024, 36(1), 102-113 | |
| 830 |
_aAotearoa New Zealand Social Work _96152 |
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| 856 |
_uhttps://anzswjournal.nz/anzsw/article/view/1078 _zOpen access, PDF |
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| 942 |
_2ddc _cARTICLE _hnews127 |
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