000 | 03549nab a22003497a 4500 | ||
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_c8589 _d8589 |
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005 | 20250625151656.0 | ||
008 | 240321s2024 -nz|| |||| 00| 0 eng d | ||
040 | _aAFVC | ||
100 |
_aKeddell, Emily _94218 |
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245 |
_aThe heuristic divergence between community reporters and child protection agencies : _bnegotiating risk amidst shifting sands _cEmily Keddell, Sarah Colhoun, Pauline Norris and Esther Willing |
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260 |
_bElsevier, _c2024 |
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500 | _aChildren and Youth Services Review, 2024, 159: 107532 | ||
520 | _aackground Children enter the statutory part of ‘notify-investigate’ child protection systems via the reports of others, combined with acceptance by the statutory agency. This key nexus determines entry or deflection from statutory child protection services. Objective To examine the decision reasoning and processes of community (non-governmental organisation) workers that underpin reports to statutory services. Participants and setting Participants are non-governmental organisation (NGO) workers in Aotearoa New Zealand. Methods The methods are focus groups, interviews and a ‘think – aloud’ vignette-based protocol, used to elicit reporting decision rationales and experiences. Theoretical concepts of heuristics, institutional co-responsibility, and policy change are used to explore the study findings. Results Most cases are reported only after NGO workers ‘build a picture’ in the context of relationships with families and efforts to address risks. Reporting is a last resort option and occurs after ‘tipping point’ changes in the balance of protective and risk factors. Participants note a rising threshold and changes to the criteria for report acceptance by Oranga Tamariki (the statutory agency) in recent years, due to changing policy aims, abuse definitions, an ‘add value’ principle, and workload pressures. This heuristic change results in many reports not accepted or acted on, leading to frustration, anxiety, and ethical ambivalence for NGO workers. Conclusions The rising threshold and ‘adding value’ principle while aimed at collective responsibility to family issues, is perceived by NGO workers as a deflection heuristic by Oranga Tamariki. In their view, it is applied too broadly, acts as a blunt tool that does not account for differences in role and power, and is used to deflect risk responsibility. Implications for children and whānau, (extended families) the possibilities for ‘co-responsibility’, ethical reasoning, and the data generated by reports are discussed. (Authors' abstract). Record #8589 | ||
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_aOranga Tamariki, Ministry for Children _97316 |
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650 |
_aCHILD PROTECTION _9118 |
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650 |
_aCHILD WELFARE _9124 |
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650 |
_aDATA ANALYSIS _9181 |
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650 |
_aFAMILIES _9238 |
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650 |
_aINTERVENTION _9326 |
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650 | 4 |
_aRISK MANAGEMENT _9506 |
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650 | 4 |
_aSOCIAL SERVICES _9555 |
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650 | 4 |
_aSUPPORT SERVICES _9591 |
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651 | 4 |
_aNEW ZEALAND _92588 |
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700 |
_aColhoun, Sarah _912761 |
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700 |
_aNorris, Pauline _912762 |
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700 |
_aWilling, Esther _912384 |
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773 | 0 | _tChildren and Youth Services Review, 2024, 159: 107532 | |
830 |
_aChildren and Youth Services Review _94699 |
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856 |
_uhttps://doi.org/10.1016/j.childyouth.2024.107532 _zDOI: 10.1016/j.childyouth.2024.107532 (Open access) |
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856 |
_uhttps://www.rnz.co.nz/news/national/516149/community-groups-feel-ignored-by-oranga-tamariki-study _yRead elated news item, RNZ, 9 May 2024 |
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942 |
_2ddc _cARTICLE _hnews126 |