000 02731nab a22003377a 4500
999 _c8554
_d8554
005 20250625151655.0
008 240305s2023 ||||| |||| 00| 0 eng d
040 _aAFVC
100 _aPfitzner, Naomi
_99238
245 _aLocked out or let in? :
_blearning from victim-survivors' remote help-seeking experiences during COVID-19
_cNaomi Pfitzner and Jasmine McGowan
260 _bBristol University Press,
_c2023
500 _aJournal of Gender-Based Violence, 2023, First published online, 14 December 2023
520 _aAs COVID-19 traversed the world, public health control measures introduced to reduce the spread of the virus restricted people’s movements and confined many victim-survivors to homes with their abusers. These restrictions raised challenges for services providing support to victims of domestic and family violence (DFV) leading many to rapidly pivot to remote service delivery models. Much of the existing knowledge about victim-survivor service use during COVID-19 is based on the reflections and observations of practitioners and service providers. This article centres on the experiences and expertise of victim-survivors, using findings from an Australian study that investigated victim-survivors’ use of DFV services during lockdowns. Our exploratory survey data revealed that lockdowns created conditions in homes that made it challenging to receive support remotely with concerns about privacy looming large. At the same time, several victim-survivors reported that the widescale shift to remote service provision during lockdowns improved the accessibility of support services. Positive experiences of remote service provision during COVID-19 provide support for the retention of hybrid service models in the future to cater for diverse victim-survivor needs and communities. (Authors' abstract). Record #8554
650 _aCOVID-19
_98949
650 _aDOMESTIC VIOLENCE
_9203
650 _aFAMILY VIOLENCE
_9252
650 _aHELP-SEEKING
_95453
650 _aINTIMATE PARTNER VIOLENCE
_9431
650 _aPANDEMICS
_98950
650 _aSAFETY
_9511
650 4 _aSUPPORT SERVICES
_9591
650 _aTECHNOLOGY
_9599
650 _aVICTIM-SURVIVORS' VOICES
_99763
651 _aINTERNATIONAL
_93624
651 4 _aAUSTRALIA
_92597
700 _aMcGowan, Jasmine
_97219
773 0 _tJournal of Gender-Based Violence, 2023, First published online, 14 December 2023
830 _aJournal of Gender-Based Violence
_96710
856 _uhttps://bristoluniversitypressdigital.com/downloadpdf/view/journals/jgbv/aop/article-10.1332-23986808Y2023D000000007/article-10.1332-23986808Y2023D000000007.pdf
_yDownload article, PDF
942 _2ddc
_cARTICLE
_hnews126