000			03606nab a22003497a 4500
999			_c8311 _d8311
005			20250625151644.0
008			230815s2022 ||||| |||| 00| 0 eng d
040			_aAFVC
100			_aStanley, Nicky _94343
245			_aDeveloping new portals to safety for domestic abuse survivors in the context of the pandemic _cNicky Stanley, Helen Richardson Foster, Christine Barter, Claire Houghton, Franiska Meinck, Leah McCabe and Sarah Shorrock
260			_bWiley, _c2022
490	0		_aHealth and Social Care in the Community
500			_aHealth and Social Care in the Community, 2022, First published online, 21 October 2022
520			_aThis study examined the emergence and implementation of community touchpoints established in the UK during the COVID-19 pandemic for victims/survivors of domestic abuse (DA). Community touchpoints are designated places, both online and in accessible settings such as pharmacies and banks, where victims/survivors can seek confidential advice and be directed to expert DA services. The research adopted a case study approach and explored a range of perspectives through expert interviews, document analysis, consultation with survivors and stakeholders and a survey of DA co-ordinators. Four national community touchpoint schemes were identified and, of these, three were implemented rapidly and were available in 2020–2021 when the UK experienced lockdowns. Partnerships between Government/voluntary organisations and commercial businesses-assisted design and implementation. Some stakeholders considered that the schemes lacked responsivity to the local context and noted challenges in providing a confidential service in rural areas. Whilst pharmacies, banks and online spaces were identified as non-stigmatised and trusted places to seek advice, community touchpoints were judged less accessible for some groups including those experiencing digital poverty and victims whose movements were heavily scrutinised. Most of the touchpoint schemes targeted adults only. There were also concerns about whether frontline staff in commercial businesses received sufficient training. Whilst robust evidence of outcomes was limited, there were indications that the schemes had achieved good reach with some early evidence of take-up. Testimonials indicated that victims/survivors were using the touchpoints in flexible ways which met their needs. Moreover, the wide reach and visibility of these initiatives delivered in non-stigmatised settings may have served to raise public awareness of DA, reducing the silence that has traditionally surrounded it. Further research into the use and impact of these initiatives is required and there may be future potential to extend community touchpoints to include children and young people experiencing DA. (Authors' abstract). Record #8311
650			_aCOVID-19 _98949
650			_aCOMMUNITY ACTION _9144
650			_aDOMESTIC VIOLENCE _9203
650			_aHELP SEEKING _95453
650			_aINTIMATE PARTNER VIOLENCE _9431
650			_aPANDEMICS _98950
650		4	_aSUPPORT SERVICES _9591
651			_aINTERNATIONAL _93624
651		4	_aUNITED KINGDOM _92604
700			_aFoster, Helen Richardson _912222
700			_aBarter, Christine _92603
700			_aMeinck, Franziska _910877
700			_aMcCabe, Leah _912223
700			_aShorrock, Sarah _910710
773	0		_tHealth and Social Care in the Community, 2022, First published online, 21 October 2022
856			_uhttps://doi.org/10.1111/hsc.14089 _zDOI: 10.1111/hsc.14089 (Open access)
942			_2ddc _cARTICLE _hnews122