| 000 | 02276nab a22002417a 4500 | ||
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_c7801 _d7801 |
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| 005 | 20250625151621.0 | ||
| 008 | 220831s2021 ||||| |||| 00| 0 eng d | ||
| 040 | _aAFVC | ||
| 100 |
_aTennant, Emma _911239 |
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| 245 |
_aIdentity and action : _bhelp-seeking requests in calls to a victim support service _cEmma Tennant |
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| 260 |
_bThe British Psychological Society, _c2021 |
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| 500 | _aBritish Journal of Social Psychology, 2021, First published online, 12 February 2021 | ||
| 520 | _aThe nature of the link between identity and action is a fundamental question for social science. One focus in psychology is how actions like seeking help are implicated in matters of identity. This paper presents a discursive psychology study of identity and help in social interaction. Drawing on a corpus of nearly 400 recorded calls to a victim support helpline, I analysed how participants oriented to the link between identity and help. With attention to epistemic, deontic, and affective relations between participants, I analysed how identity was demonstrably relevant and procedurally consequential for building and interpreting help-seeking requests. Participants displayed an understanding that seeking help from Victim Support necessarily implicates identity. Callers’ identities as victims or clients rendered their help-seeking accountable and invoked identities for call-takers as representatives of a support service. The findings show that identity and help are mutually constitutive. Seeking help constituted callers’ identities as victims; and their identities as victims constituted their requests for help. I suggest that analysing identity and help in social interaction provides evidence for the mutually constitutive link between identity and action. (Author's abstract). Record #7801 | ||
| 650 | 0 |
_95453 _aHELP SEEKING |
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| 650 | 0 |
_aHELPLINES _97329 |
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| 650 | 4 |
_aSUPPORT SERVICES _9591 |
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| 650 | 4 |
_aVICTIMS OF CRIMES _9623 |
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| 651 | 4 |
_aNEW ZEALAND _92588 |
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| 773 | 0 | _tBritish Journal of Social Psychology, 2021, First published online, 12 February 2021 | |
| 830 |
_aBritish Journal of Social Psychology _911240 |
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| 856 |
_uhttps://doi.org/10.1111/bjso.12448 _zDOI: 10.1111/bjso.12448 |
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_2ddc _cARTICLE _hnews114 |
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