000 02884nab a22002897a 4500
999 _c7417
_d7417
005 20250625151603.0
008 211223s2022 ||||| |||| 00| 0 eng d
040 _aAFVC
100 _aRoss, Stuart
_92660
245 _a“If it hadn’t been online I don’t think I would have applied” :
_bapplicant experiences of an online family violence intervention order process
_cRoss Stuart and Sophie Aitken
260 _bSage,
_c2022
500 _aJournal of Interpersonal Violence, 2022, 37(1-2): 221-238
520 _aDomestic violence protection orders are civil court orders intended to protect victim/survivors from further violence by prohibiting alleged perpetrators from engaging in threatened or actual violence or harassment of victim/survivors and their children. However, their availability and ultimately their effectiveness is limited by complex procedural requirements and court accessibility barriers that victim/survivors can find intimidating, confusing, and unsafe, and that contribute to delays between lodgment of an application and the making of an intervention order by the court. This study examined the experiences of applicants who used either a conventional court process or an online application process that was trialed in three courts in Victoria, Australia. We examined court data on 791 applicants who sought an intervention order at the three courts during the study period, and interviewed 28 applicants including 12 who had applied online. We also examined the impact of the online process on court workloads and risk assessments, and conducted interviews and focus groups with magistrates and registry staff at each of the three trial locations. Compared with the court registry process, the online application was rated as simpler and easier to understand and less stressful. Online applicants also reported that the application process was more accessible and enhanced their sense of agency. The online application process also reduced the workload of court staff and resulted in faster case processing, with online applicants reaching the court hearing stage nearly 2 weeks earlier than paper-based applicants. However, we did not find that the online application process provided earlier or better risk identification. (Authors' abstract). Record #7417
650 _aDOMESTIC VIOLENCE
_9203
650 _aINTERVENTION
_9326
650 _aINTIMATE PARTNER VIOLENCE
_9431
650 _aONLINE TOOLS
_97276
650 _aPROTECTION ORDERS
_9470
650 _aVICTIM/SURVIVORS VOICES
_99763
651 _aINTERNATIONAL
_93624
651 4 _aAUSTRALIA
_92597
700 _aAitken, Sophie
_910529
773 0 _tJournal of Interpersonal Violence, 2022, 37(1-2): 221-238
830 _aJournal of Interpersonal Violence
_94621
856 _uhttps://doi.org/10.1177%2F0886260520907367
_zDOI: 10.1177%2F0886260520907367
942 _2ddc
_cARTICLE