000			04285nam a22003137a 4500
710			_aMinistry of Social Development | Te Manatū Whakahiato Ora _913821
999			_c6768 _d6768
005			20250625151532.0
008			200804t2019 -nz||||| |||| 00| 0 eng d
040			_aAFVC
245			_aNational sexual violence helpline _bservice specifications. F20 _cMinistry of Social Development
260			_aWellington, New Zealand : _bMinistry of Social Development, _c2019
300			_aelectronic document (24 pages) ; PDF file
500			_aUpdated August 2019
520			_aThese service specifications (specifications) are for the provider that the Ministry of Social Development (the Ministry) contracts with to deliver the National Sexual Violence Helpline (helpline). Providers’ Outcome Agreements require that the helpline is delivered in accordance with these specifications. These specifications form part of the Outcome Agreement. (From the document). This is a living document which may be updated from time to time. Check the website for updates. Background: "To date, services have been funded at the community level, without formal nationwide infrastructure or permanent funding to support them. Historically, sexual violence services in New Zealand have been under-resourced with limited capacity to meet demand. In response to these issues: • the Taskforce for Action on Sexual Violence made 71 recommendations about services in 2009; • the 2013 cross-agency review aimed to review the state of the sector, and provide support in the short term as well as look into long term solutions; • Budget 14 secured $10.4m over two years for the short-term stabilisation of the specialist sexual violence services; • the Social Service Committee made 32 recommendations following its inquiry into the funding of specialist sexual violence service; • the overall inquiry found that current specialist sexual violence social services do not provide adequate cover, current funding approaches are insufficient, and having stable and effective services would significantly reduce the harm and costs of sexual violence in New Zealand; • the sector has continually struggled to meet the demand for its services, and funding has tended to be time-limited and contributory in nature; • the Government accepted the overarching findings of the Committee's report [follow link], and accepted all of the issues raised within its recommendations. The Government acknowledged in its report that the sexual violence sector is a specialist sector that has been operating on limited funding since its inception. Funding to the sector has been both contributory and time limited, with contracts often rolling over on a 12-month basis. These contractual and funding arrangements have led to difficulties for the sector to build capability and co-ordinate resources for a more integrated response. Through Budget 2016, $46 million over four years to support specialist sexual violence services to better support victims and prevent sexual violence was announced. Within this funding was the requirement to design and implement a national helpline that provided information and support to people across New Zealand affected by sexual harm." (page 24). Record #6768
610		0	_aMinistry of Social Development | Te Manatū Whakahiato Ora _913821
650		4	_aSEXUAL VIOLENCE _9531
650			_aCRISIS INTERVENTION _9172
650			_aFUNDING CONTRACTING SERVICE GUIDELINES _96847
650			_aGUIDELINES _92786
650			_aHELPLINES _97329
650			_aINTERVENTION _9326
650		4	_aSUPPORT SERVICES _9591
651		4	_aNEW ZEALAND _92588
856			_uhttps://www.msd.govt.nz/documents/about-msd-and-our-work/publications-resources/service-guidelines/national-sexual-violence-helpline-service-specifications.pdf
856			_uhttps://www.msd.govt.nz/about-msd-and-our-work/publications-resources/service-guidelines/index.html _yCheck for updates
856			_uhttps://safetotalk.nz/ _zSafe to talk | Kōrero mai ka ora (helpline website)
856			_zGovernment response to committee report (2016) _uhttps://www.parliament.nz/en/pb/papers-presented/current-papers/document/51DBHOH_PAP68769_1/government-response-to-the-report-of-the-social-services
942			_2ddc _cBRIEFING