000 01689nam a22002657a 4500
999 _c6001
_d6001
005 20250625151457.0
008 181016s2018 -nz||||| |||| 00| 0 eng d
040 _aAFVC
100 _aMcIlraith, James
_97869
245 _aChanging feedback and complaints :
_ban evaluation report informing the Oranga Tamariki feedback and complaints system
_cJames McIlraith and Katherine Harrow
260 _aWellington, New Zealand :
_bOranga Tamariki Evidence Centre,
_c2018
440 _aelectronic document (28 pages) ; PDF file
_97870
520 _aThe purpose of the evaluation was to identify any difficulties posed by the Child, Youth and Family (CYF) feedback and complaints system. The Evidence Centre’s evaluation team conducted 18 interviews with 25 stakeholders from CYF/Ministry of Social Development and external agencies and organisations. The evaluation findings have helped inform the design and delivery of the feedback and complaints system used by Oranga Tamariki—Ministry for Children. (From the website). Record #6001
610 0 _97316
_aOranga Tamariki, Ministry for Children
650 _aCHILD PROTECTION
_9118
650 _aCHILD WELFARE
_9124
650 _aEVALUATION
_9236
650 _aORGANISATIONAL SYSTEMS
_9416
650 4 _aSOCIAL SERVICES
_9555
651 4 _aNEW ZEALAND
_92588
700 _aHarrow, Katherine
_97871
856 _uhttps://www.orangatamariki.govt.nz/assets/Uploads/About-us/Research/Latest-research/Feedback-and-complaints-report/Feedback-and-Complaints-Evaluation-Report.pdf
856 _uhttps://www.orangatamariki.govt.nz/about-us/research/our-research/feedback-and-complaints-report/
_yAccess the website
942 _2ddc
_cREPORT