000			02653nab a22003017a 4500
005			20250625151355.0
008			150428s2012 xxu||||| |||| 00| 0 eng d
020			_a978-0-9873191-0-4
040			_aAFVC
100			_aCoulson Barr, Lynne _94879
245			_aSafeguarding people's right to be free from abuse : _bkey considerations for preventing and responding to alleged staff to client abuse in disability services _cLynne Coulson Barr
260			_aMelbourne, Vic. : _bDisability Services Commissioner, _c2012
300			_aelectronic document (47 pages); PDF file; 273.47 KB
500			_aLearning from complaints, Occasional paper, no.1
520			_aThis is the first of a series of Occasional Papers produced by the Victorian Disability Rights Commissioner on ‘Learning from Complaints’. These papers will cover key issues and learnings identified from our analysis of the themes arising from complaints made about disability services.These learnings tell us that systemically, when people who provide services do not have as their key driver a person centred and rights based approach to their work, less than optimal and sometimes adverse outcomes result for people with a disability. This first paper deals with one of the most disturbing of issues which can occur in disability service provision, namely alleged assaults or abuse of clients by staff entrusted to provide care and support. These incidents adversely affect not only those directly involved, but also the confidence of other clients, families and staff in relation to the disability service system. it is acknowledged that the vast majority of staff working in disability services are committed to, and do provide, positive care and assistance to the people they support and it is vital for them to feel part of a dedicated strategy to safeguard people’s rights to be free from abuse. (from the website) Record #4675
650			_aDISABILITY SERVICES _94880
650			_aINSTITUTIONAL CARE _9315
650		4	_aSUPPORT SERVICES _9591
651		4	_aAUSTRALIA _92597
651			_aVICTORIA _93045
650			_9196 _aDISABLED PEOPLE
650		0	_aINSTITUTIONAL ABUSE _98209
773	0	3	_tLearning from complaints, Occasional paper, no.1
830			_aLearning from complaints, Occasional paper _94890
856			_uhttp://odsc.vic.gov.au/public/editor_images/annual%20reports/dsc_occ_paper_no_1.pdf
856			_uhttp://www.cadr.org.au/practical-resources/safeguarding-people-s-right-to-be-free-from-abuse-key-considerations-for-preventing-and-responding-to-alleged-staff-to-client-abuse-in-disability-services _yAccess the website
942			_2ddc _cBRIEFING
999			_c4675 _d4675