000 03038nam a22004217a 4500
650 _9196
_aDISABLED PEOPLE
650 _9317
_aPEOPLE WITH LEARNING DISABILITIES
999 _c4290
_d4290
005 20250625151338.0
008 131213s2013 -nz||||| |||| 00| 0 eng d
040 _aAFVC
100 _aVan Eden, Karen
_93810
245 _aPutting people first :
_ba review of Disability Support Services performance and quality management processes for purchased provider services
_cwritten and compiled by Karen Van Eden
260 _aWellington, N.Z. :
_bMinistry of Health,
_c2013
300 _aelectronic document (44 p.); PDF file: 337.83 KB, Word DOC available
500 _aPrepared for Hon. Minister Ryall, Minister of Health, November 2013
520 _aThis independent review looks at the effectiveness of the current disability support services performance and quality management processes for residential disability providers. The external review panel was asked to evaluate: •The clarity of the Ministry of Health’s communications to providers on service delivery expectations •The effectiveness of the Ministry’s processes to identify and manage safety issues •The efficiency of the Ministry’s processes in responding to the performance of contracted providers •The effectiveness of the reporting mechanisms and monitoring processes The review contains 36 recommendations aimed at improving the systems, processes and tools to ensure the safety and well-being of people with disabilities. (from the website). Among the recommendations, this review focuses on giving disabled people a voice and and providing for more flexibility and choice in care options. The review also highlights the need to ensure legislation protects disabled people, in particular there is a lack of clarity around whether the Domestic Violence Act covers abuse that occurs between a disabled person and their care-giver. The review draws lessons from three cases: Parklands, Mary Moodie and Te Roopu Taurima o Manukau. Update: see subsequent guide for Disability Support Services, published December 2016 (#5276). Record #4290 .
650 _aABUSED MEN
_924
650 _aABUSED WOMEN
_925
650 _aDISABILITY
_9195
650 _aDISCLOSURE
_9199
650 _aDOMESTIC VIOLENCE ACT 1995
_9204
650 _aEMOTIONAL ABUSE
_9222
650 _aEMOTIONAL SUPPORT
_9224
650 _9290
_aHEALTH SERVICES
650 _9315
_aINSTITUTIONAL CARE
650 _aINTERVENTION
_9326
650 _aLEGISLATION
_9346
650 _aPHYSICAL ABUSE
_9439
650 _9500
_aRESIDENTIAL CARE
650 _aSAFETY
_9511
650 4 _aSUPPORT SERVICES
_9591
650 _aVIOLENCE
_9629
650 0 _aINSTITUTIONAL ABUSE
_98209
651 4 _aNEW ZEALAND
_92588
856 _uhttp://www.health.govt.nz/system/files/documents/publications/putting-people-first-review-of-disability-support-services-dec13.pdf
856 _uhttp://www.health.govt.nz/publication/review-disability-support-services
_zAccess the website
942 _2ddc
_cREPORT