000			03085nab a2200373Ia 4500
001			108657
005			20250625151233.0
008			110331s2003 eng
020			_a0478244339
040			_aWSS _dAFV
100			_aDovey, Lynne _91072
245			_aAchieving better social outcomes in New Zealand through collaboration : _bperspectives from the United States _cDovey, Lynne
260			_aWellington _bState Services Commission _c2003
300			_a98 p. ; computer file : PDF format (683Kb) ; computer file : World Wide Web (508Kb)
365			_a00 _b0
490	1		_aWorking Papers Series ; 16
520			_aThis paper examines the issue of improving social outcomes for at risk children, young people and their families. In particular it posits that a systems approach is required and explores how this can be achieved through collaboration and partnership between government agencies, non-profit organisations and communities. Chapter 1 discusses why collaboration is important for the goal of improving social outcomes. It briefly covers the public management reforms of the late 1980's in New Zealand and the associated social outcomes; the government challenge of linking outputs to outcomes for better results; and the challenges faced by government in the social policy arena. The author posits that the multiple and interwoven problems (including child abuse and neglect and interparental violence) of at-risk communities belong to both government and society. Chapter 2 reviews literature on community and community building, collaboration, innovation, planning for outcomes, measuring results, community empowerment, learning and systems change. The author develops two frameworks, one conceptual and one operational, to achieve social systems change. These frameworks are based on David Osborne and Peter Plastrik's 'reinventing government' work, and Peter Senge's systems thinking approaches. Chapters 3 and 4 discuss two case studies that the author conducted in the USA. These address the issue of the relationship between state agencies and communities. An analysis of the case studies is presented in chapter 5 and chapter 6 provides discussion on the public management challenges in New Zealand. The research illustrates that in a systemic approach to improving social outcomes, both bottom-up and top-down approaches to collaboration, along with outcomes planning and performance measurement, are important aspects in the process.
522			_anz
650	2	7	_2FVC _aCHILDREN _9127
650	2	7	_aCHILDREN AT RISK _9131
650	2	7	_aCOMMUNITIES _9142
650	2	7	_2FVC _aFAMILIES _9238
650	2	7	_2FVC _aGOVERNMENT _9273
650	2	7	_aINTERAGENCY COLLABORATION _9396
650	2	7	_aINTERVENTION _9326
650	2	7	_aRISK FACTORS _9505
650	2	4	_aSOCIAL SERVICES _9555
650	2	7	_aYOUNG PEOPLE _9660
651		4	_aNEW ZEALAND _92588
651		4	_aUNITED STATES _92646
710	2		_aNew Zealand. State Services Commission _92504
856	4		_uhttp://www.ssc.govt.nz/display/document.asp?NavID=117&DocID=3555
942			_2ddc _cBRIEFING
999			_c2953 _d2953