000			03413nam a2200397Ia 4500
999			_c2481 _d2481
001			107442
005			20250625151210.0
008			110331s2002 eng
040			_aWSS _dAFV
082	0		_a361 INT
100			_aGray, Alison _91254
245			_aIntegrated service delivery and regional co-ordination : _ba literature review _cGray, Alison
260			_aWellington _bGray Matter Research _c2002
300			_a55 p.
365			_a00 _b0
520			_aThis report forms part of a series of initiatives to improve the integration of service delivery in the public management system. A need for integrated service delivery was identified in 2001 when the Government established the Review of the Centre Advisory Committee to review the State sector. An Integrated Service Delivery (ISD) programme was set up to address this need and this report discusses the regional co-ordination workstream as part of the ISD project. The regional co-ordination workstream aims to promote integrated service delivery by enhancing and building on successful regional co-ordination and collaboration models between central government and local government, community agencies and Māori. A literature review, and qualitative research with stakeholders involved in regional co-ordination, forms the basis of this report. The terms and concepts used most often in relation to regional co-ordination and integrated social service delivery are reviewed in chapter 2. Chapter 3 traverses the issues that have provided the impetus for integrated service delivery and regional co-ordination in New Zealand and internationally, and the outcomes that integration and co-ordination seek to achieve. In chapter 4 there is discussion on the processes and outcomes of participatory policy development, regional co-ordination, integrated service delivery and location-related initiatives. The author posits there is evidence that the lessons gained from particular initiatives rarely link back into mainstream policy development and planning. Chapter 5 examines integrated service delivery and regional co-ordination for Māori concluding that the amount of information on outcomes for Māori from collaborative initiatives is limited. The final chapter explores the principles that underpin collaborative initiatives and integrated service delivery arrangements and includes a brief section on principles relating to policy development and strategic planning. Risks and barriers to successful service integration are also discussed.
522			_anz
650	2	7	_2FVC _aCHILDREN _9127
650	2	7	_2FVC _aCULTURAL DIFFERENCES _9174
650	2	7	_2FVC _aFAMILIES _9238
650	2	7	_2FVC _aGOVERNMENT AGENCIES _9274
650	2	7	_aINTERAGENCY COLLABORATION _9396
650	2	7	_2FVC _aINTERVENTION _9326
650	2	7	_2FVC _aLITERATURE REVIEWS _9350
650	2	7	_aMĀORI _9357
650	2	7	_2FVC _aPOLICY _9447
650	2	7	_2FVC _aSERVICE DELIVERY _9523
650	2	4	_aSOCIAL SERVICES _9555
650	2	7	_2FVC _aSOCIAL WORK PRACTICE _9562
650	2	7	_9458 _aPREVENTION _2FVC
651		4	_aNEW ZEALAND _92588
710			_aGray Matter Research _96140
710			_aMinistry of Social Development | Te Manatū Whakahiato Ora _913821
856	4		_uhttp://www.msd.govt.nz/documents/about-msd-and-our-work/publications-resources/archive/2003-integrated-service-delivery-regional-coordination-literature-review.pdf
942			_2ddc _cREPORT