TY - BOOK ED - Ministry of Social Development | Te Manatū Whakahiato Ora TI - Information and advice service guidelines PY - 2018/// CY - Wellington, New Zealand : PB - Ministry of Social Development, KW - Ministry of Social Development | Te Manatū Whakahiato Ora KW - FAMILY VIOLENCE KW - DOMESTIC VIOLENCE KW - FAMILIES KW - FUNDING CONTRACTING SERVICE GUIDELINES KW - GUIDELINES KW - HELPLINES KW - INTIMATE PARTNER VIOLENCE KW - PREVENTION KW - SEXUAL VIOLENCE KW - SUPPORT SERVICES KW - VICTIMS OF DOMESTIC VIOLENCE KW - VICTIMS OF SEXUAL VIOLENCE KW - NEW ZEALAND N1 - Last updated April 2018 N2 - These guidelines are for the provider that the Ministry of Social Development (‘the Ministry’) contracts with to provide these services. The guidelines form part of the outcome agreement. The guidelines have been developed to assist Family Service Centres stakeholders by providing: a) detailed information about service delivery and practice in a more easy-to-read format than is possible to include in an Outcome Agreement; b) a resource tool to help providers deliver services consistently and in line with the national goals; c) a way for the Ministry to improve its responsiveness to feedback regarding changes to the service delivery component of the Outcome Agreement Information and advice covers a wide range of activities and may include: community resource centres and other local information services; specialist help lines; specialist sexual abuse, rape and family violence prevention services; social service agencies where information and advice is one among a range of services provided. The guidelines are a living document and may be varied at the discretion of the Ministry. Access the website to check for updates. Record #6210 UR - https://www.msd.govt.nz/documents/about-msd-and-our-work/publications-resources/service-guidelines/information-and-advice-services.pdf UR - https://www.msd.govt.nz/about-msd-and-our-work/publications-resources/service-guidelines/index.html ER -