TY - SER AU - Foote, Jeff AU - Finsterwalder, Jörg AU - Frost, Andrew AU - Nicholas, Graeme AU - Baker, Virginia AU - Carswell, Sue AU - Hepi, Maria AU - o-Hinerangi, Moana AU - Taueetia-Su’a, Tua AU - Taylor, Annabel TI - Improving engagement with social services : : a service ecosystems approach PY - 2015/// PB - Te Awatea Research Centre, University of Canterbury, KW - SOCIAL SERVICES KW - NEW ZEALAND N1 - Te Awatea Review, 2015, 12(1): 21-23 N2 - A key challenge for social policy makers and service providers is to enable constructive engagement between the social services and the ‘hard to reach’ individuals and collectives in order to reduce disparities and enhance individual and population wellbeing. The concept of ‘hard to reach’ (Boag-Munroe & Evangelou, 2012) refers to those who are deemed to be in need of social service or health intervention but, for whatever reasons, do not access services or do not engage constructively with services. The New Zealand Ministry of Business, Innovation and Employment (MBIE) is helping address this issue through its “Health and Society” Research Investment Funding. It has awarded a three-year contract for the research reported in this paper, to strengthen ways for social services to engage with families/ whānau and individuals (Foote et al., 2014). (From the article). Record #4908 UR - http://ndhadeliver.natlib.govt.nz/delivery/DeliveryManagerServlet?dps_pid=IE25611300 ER -