Children in care : (Record no. 8543)

MARC details
000 -LEADER
fixed length control field 05870nam a22005417a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250625151654.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240226s2024 -nz|| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency AFVC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Boshier, Peter
9 (RLIN) 804
245 ## - TITLE STATEMENT
Title Children in care :
Remainder of title complaints to the Ombudsman 2019 - 2023
Statement of responsibility, etc Peter Boshier, Chief Ombudsman | Kaitiaki Mana Tangata
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Wellington, New Zealand :
Name of publisher, distributor, etc Office of the Ombudsman,
Date of publication, distribution, etc 2024
300 ## - PHYSICAL DESCRIPTION
Extent electronic document (119 pages) ; PDF & Word DOCX files
500 ## - GENERAL NOTE
General note Published 21 Februay 2024.<br/>
500 ## - GENERAL NOTE
General note Nau-mai.nz - a website for children in the care or custody system - https://nau-mai.nz/ - was launched by the Office of the Ombudsman on 19 February 2024.
520 ## - SUMMARY, ETC.
Summary, etc Excerpt from the Chief Ombudsman's introduction (shortened). <br/><br/>"On 1 May 2023, the Oversight of Oranga Tamariki System Act 2022 came into force. With it comes new powers and responsibilities for the Ombudsman to investigate some of the bodies that care for our children/tamariki and young people/rangatahi. In passing this Act, Parliament has shown confidence in my office to see and make things right where they are not.<br/><br/>As Chief Ombudsman, it is a responsibility I take very seriously, which is why I have been preparing for the past four years to take it on.<br/><br/>The Ombudsman in New Zealand has always had the ability to investigate the processes and practices of Oranga Tamariki – Ministry for Children and its predecessor government departments and ministries.<br/><br/>Since the request was first made by Parliament for my enhanced focus in 2019, I have dealt with more than 2000 complaints and other enquiries about Oranga Tamariki. Complaints and enquiries continue to increase year on year. These have included complaints from tamariki and rangatahi, either directly or through a trusted adult.<br/><br/>From time to time I publish case notes and opinions about complaints, and reports on my self-initiated investigations, where I consider that it is in the public interest. My publications are for Parliament, the public, providers of services for tamariki and rangatahi, and for agencies to learn more about what should be best practice.<br/><br/>Now that I have wider investigative powers to look at complaints about Oranga Tamariki and care or custody providers, the Ombudsman is even more able to help achieve the best outcomes for our children, through identifying issues and lifting good practice.<br/><br/>To provide transparency, and accountability for the organisations involved, I have decided to publish more of my work in this area. In this report are themes I have encountered, case studies and outcomes I have achieved. Outcomes range from accountability and remedies for individuals, to systemic change within Oranga Tamariki.<br/><br/>The nature of the complaints being made, who makes them, the recommendations I make and the response from the organisations involved are all important to help people make decisions about pursuing their rights.<br/><br/>My role as the Chief Ombudsman is to help build trust in our government agencies. Oranga Tamariki is an important agency to keep a large number of tamariki safe when their wellbeing is at risk of harm. However, as I note in my concluding comments at page 80 at the end of this report, I cannot yet provide assurance Oranga Tamariki is consistently operating in accordance with good administrative practice, for a number of reasons.<br/><br/>For Oranga Tamariki to regain the trust it has lost from the people it serves and the wider public, it needs to change on a scale rarely required of a government agency. My challenge to the new Government is to drive this change.<br/><br/>In my conclusion, I provide my view on practice and process improvements that would make a material difference to the numbers of complaints I receive from people about Oranga Tamariki. They include an organisation-wide quality improvement plan, ensuring staff understand and apply legislation and policy, better attention to detail and accurate information in decision making, more training and supervision, regular tracking and reporting, and keeping better records overall." (from the website). Record #8543
610 ## - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Oranga Tamariki, Ministry for Children
9 (RLIN) 7316
610 ## - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element The Ombudsman New Zealand | Te Kaitiaki Mana Tangata Aotearoa
9 (RLIN) 12656
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CHILD PROTECTION
9 (RLIN) 118
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CHILDREN
9 (RLIN) 127
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CHILDREN'S RIGHTS
9 (RLIN) 135
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 8154
Topical term or geographic name as entry element COMPLAINTS PROCEDURES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element DISABLED PEOPLE
9 (RLIN) 196
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element FAMILY COURT
9 (RLIN) 241
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element FAMILIES
9 (RLIN) 238
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element OUT OF HOME CARE
9 (RLIN) 260
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INFANTS
9 (RLIN) 313
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element LEGISLATION
9 (RLIN) 346
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MĀORI
9 (RLIN) 357
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Oversight of Oranga Tamariki System Act 2022
9 (RLIN) 12657
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element PĒPĒ
9 (RLIN) 5535
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element SOCIAL SERVICES
9 (RLIN) 555
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TAMARIKI
9 (RLIN) 597
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TAIOHI
9 (RLIN) 595
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TAITAMARIKI
9 (RLIN) 596
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TIKANGA TUKU IHO
9 (RLIN) 5542
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TOKO I TE ORA
9 (RLIN) 5247
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element TURE WHĀNAU
9 (RLIN) 5982
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element WHĀNAU
9 (RLIN) 642
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element YOUNG PEOPLE
9 (RLIN) 660
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INSTITUTIONAL ABUSE
9 (RLIN) 8209
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name NEW ZEALAND
9 (RLIN) 2588
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.ombudsman.parliament.nz/sites/default/files/2024-02/Children%20in%20care%20complaints%20to%20the%20Ombudsman%202019%E2%80%932023_Digital.pdf">https://www.ombudsman.parliament.nz/sites/default/files/2024-02/Children%20in%20care%20complaints%20to%20the%20Ombudsman%202019%E2%80%932023_Digital.pdf</a>
Link text Download report, PDF
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.ombudsman.parliament.nz/sites/default/files/2024-02/Children%20in%20care%20complaints%202019%E2%80%932023.docx">https://www.ombudsman.parliament.nz/sites/default/files/2024-02/Children%20in%20care%20complaints%202019%E2%80%932023.docx</a>
Link text Download report, Word DOCX
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.ombudsman.parliament.nz/resources/children-care-complaints-ombudsman-2019-2023">https://www.ombudsman.parliament.nz/resources/children-care-complaints-ombudsman-2019-2023</a>
Link text Access the website
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://nau-mai.nz/">https://nau-mai.nz/</a>
Link text Go to Nau-mai.nz - a website for tamariki in the care or custody system
887 ## - NON-MARC INFORMATION FIELD
Content of non-MARC field Read about Nau-mai.nz - a website for tamariki in in the care or custody system
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Report
Classification part news125
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Vine library Vine library 26/02/2024   Online ON24020015 26/02/2024 26/02/2024 Access online