COVID-19 guidance on remote GBV services focusing on home-based case management and hotlines (Record no. 7506)

MARC details
000 -LEADER
fixed length control field 02916nam a22003017a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250625151606.0
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fixed length control field 220216s2021 ||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency AFVC
245 ## - TITLE STATEMENT
Title COVID-19 guidance on remote GBV services focusing on home-based case management and hotlines
Statement of responsibility, etc GBV Aor Helpdesk
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc GBV AoR,
Date of publication, distribution, etc 2021
300 ## - PHYSICAL DESCRIPTION
Extent electronic document (71 pages) ; PDF file: 7.2 MB
520 ## - SUMMARY, ETC.
Summary, etc This resource presents options for adapting GBV case management in the context of the COVID-19 pandemic so that survivors can continue to access and receive safe and confidential services. It focuses specifically on phone-based case management.<br/><br/>In this resource, phone-based case management is defined as case management that caseworkers provide over the phone to existing clients (or, in some cases when resources, safety and referral processes allow, new clients through direct referrals). It may be accessed through appointments agreed upon by the survivor and caseworker or through<br/>survivor-initiated calls when the caseworker is available (i.e., not open to the general public, or operating all hours).<br/><br/>This resource also provides recommendations for scaling up hotlines as a strategy for meeting urgent support and referral needs of survivors and those at risk. <br/><br/>A hotline8 is an established phone service that provides crisis support and information to any survivor who calls. It is open to the general public and sometimes, but not always, for extended hours. In many settings hotlines operate with toll-free numbers so that callers can avoid incurring fees.<br/><br/>This guidance clearly differentiates these two types of services, while also recognizing potential issues of overlap, such as with safety planning, referral pathways, etc. It draws from and attempts to synthesize good practices that have emerged in relation to meeting the needs of survivors through these methods in the context of COVID-19. It covers issues including:<br/><br/>- Establishing and Delivering Phone-based GBV Case Management Services;<br/>- Establishing and Delivering GBV Hotline Services;<br/>- Safety Planning and Other Support to High-Risk Clients;<br/>- Updating Referral Pathways;<br/>- Documentation and Data Storage;<br/>- Supervision and Staff Care for Caseworkers and Hotline Staff. (From the document). Record #7506
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element COVID-19
9 (RLIN) 8949
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element DOMESTIC VIOLENCE
9 (RLIN) 203
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element HELPLINES
9 (RLIN) 7329
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Topical term or geographic name as entry element INTERVENTION
9 (RLIN) 326
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INTIMATE PARTNER VIOLENCE
9 (RLIN) 431
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element PANDEMICS
9 (RLIN) 8950
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Topical term or geographic name as entry element SAFETY
9 (RLIN) 511
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element SAFETY PLANNING
9 (RLIN) 4994
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element SUPPORT SERVICES
9 (RLIN) 591
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Topical term or geographic name as entry element TECHNOLOGY
9 (RLIN) 599
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 9678
Topical term or geographic name as entry element WORKFORCE
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name INTERNATIONAL
9 (RLIN) 3624
710 ## - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element GBV AoR Helpdesk
9 (RLIN) 9916
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://gbvaor.net/sites/default/files/2021-01/covid-guidance-on-remote-gbv-services-04012021.pdf">https://gbvaor.net/sites/default/files/2021-01/covid-guidance-on-remote-gbv-services-04012021.pdf</a>
Public note Download report, PDF, 7.2 MB
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Report
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Vine library Vine library 16/02/2022   Online ON22020036 16/02/2022 16/02/2022 Access online