Adapting service delivery during COVID-19 : (Record no. 7294)

MARC details
000 -LEADER
fixed length control field 02746nab a22003737a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250625151557.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211014s2021 ||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency AFVC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cortis, Natasha
9 (RLIN) 5093
245 ## - TITLE STATEMENT
Title Adapting service delivery during COVID-19 :
Remainder of title experiences of domestic violence practitioners
Statement of responsibility, etc Natasha Cortis, Ciara Smyth, Kylie valentine, Jan Breckenridge and Patricia Cullen
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Oxford Academic,
Date of publication, distribution, etc 2021
500 ## - GENERAL NOTE
General note The British Journal of Social Work, 2021, 51(5):1779-1798
520 ## - SUMMARY, ETC.
Summary, etc COVID-19 rapidly altered patterns of domestic and family violence, increasing the complexity of women’s needs, and presenting new barriers to service use. This article examines service responses in Australia, exploring practitioners' accounts of adapting service delivery models in the early months of the pandemic. Data from a qualitatively enriched online survey of practitioners (n = 100) show the ways services rapidly shifted to engage with clients via remote, technology-mediated modes, as physical distancing requirements triggered rapid expansion in the use of phone, email, video calls and messaging, and many face-to-face interventions temporarily ceased. Many practitioners and service managers found that remote service delivery improved accessibility and efficiency. Others expressed concerns about their capacity to assess risk without face-to-face contact, and were unsure whether new service modalities would meet the needs of all client groups and reflect best practice. Findings attest to practitioners' mixed experiences during this period of rapid service innovation and change, and underline the importance of monitoring emerging approaches to establish which service adaptations are effective for different groups of people, and to determine good practice for combining remote and face-to-face service options in the longer term. (Authors' abstract). Record #7294
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element COVID-19
9 (RLIN) 8949
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element DOMESTIC VIOLENCE
9 (RLIN) 203
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element FAMILY VIOLENCE
9 (RLIN) 252
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INTERVENTION
9 (RLIN) 326
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INTIMATE PARTNER VIOLENCE
9 (RLIN) 431
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element ONLINE TOOLS
9 (RLIN) 7276
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element PANDEMICS
9 (RLIN) 8950
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element SUPPORT SERVICES
9 (RLIN) 591
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element WORKFORCE
9 (RLIN) 9678
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element WORKPLACE
9 (RLIN) 652
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name INTERNATIONAL
9 (RLIN) 3624
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name AUSTRALIA
9 (RLIN) 2597
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Smyth, Ciara
9 (RLIN) 7557
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Valentine, Kylie
9 (RLIN) 5338
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Breckenridge, Jan
9 (RLIN) 4142
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Cullen, Patricia
9 (RLIN) 9911
773 0# - HOST ITEM ENTRY
Title The British Journal of Social Work, 2021, 51(5):1779-1798
830 ## - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title The British Journal of Social Work
9 (RLIN) 10288
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://doi.org/10.1093/bjsw/bcab105">https://doi.org/10.1093/bjsw/bcab105</a>
Public note DOI: 10.1093/bjsw/bcab105 (Open access)
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Vine library Vine library 14/10/2021   Online ON21100011 14/10/2021 14/10/2021 Access online