Experiences of grandparents raising grandchildren in getting income support from work and income offices in New Zealand

Gordon, Liz

Experiences of grandparents raising grandchildren in getting income support from work and income offices in New Zealand Liz Gordon - Taylor & Francis, 2017 - Kōtuitui: New Zealand Journal of Social Sciences Online .

Kōtuitui: New Zealand Journal of Social Sciences Online, 2017, Published 28 June 2017


Grandparents raising grandchildren in New Zealand are entitled to the unsupported child benefit (UCB) if they meet the conditions for eligibility. To access the support, they are required to attend the offices of Work and Income. In a large survey of such grandparents undertaken in 2016, participants articulated a wide range of qualitative comments around their experiences in accessing this important form of income support. While a proportion had positive experiences, most were critical of the operation of the offices. Between the policy of providing financial support for children unable to live with their own parents, and the practice of being a grandparent looking after such children, lies a complex set of systems of which grandparents were often extremely critical, for a range of reasons which are explored in this paper. (Author's abstract). Record #5583


New Zealand. Ministry of Social Development. Work and Income.


CHILD WELFARE
CHILDREN
ECONOMIC ASPECTS
GRANDPARENTS
SUPPORT SERVICES


NEW ZEALAND