Information and advice service guidelines Ministry of Social Development and Oranga Tamariki, Ministry for Children
Material type:
Item type | Current library | Call number | Status | Barcode | |
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Vine library | Online | Available | ON19040004 |
Last updated April 2018
These guidelines are for the provider that the Ministry of Social Development (‘the Ministry’) contracts with to provide these services. The guidelines form part of the outcome agreement.
The guidelines have been developed to assist Family Service Centres stakeholders by providing: a) detailed information about service delivery and practice in a more easy-to-read format than is possible to include in an Outcome Agreement; b) a resource tool to help providers deliver services consistently and in line with the national goals; c) a way for the Ministry to improve its responsiveness to feedback regarding changes to the service delivery component of the Outcome Agreement
Information and advice covers a wide range of activities and may include: community resource centres and other local information services; specialist help lines; specialist sexual abuse, rape and family violence prevention services; social service agencies where information and advice is one among a range of services provided.
The guidelines are a living document and may be varied at the discretion of the Ministry. Access the website to check for updates. Record #6210